Shipping Policy

Thank you for shopping at Infitin Store! We want to ensure a smooth and enjoyable shopping experience for you. Please take a moment to review our Shipping Policy to understand how we handle the shipping of your orders.

1. Order Processing Time:

  • All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Rates and Delivery Time:

  • We offer a range of shipping options with varying rates based on your location and the weight of your order. You can view the shipping rates at checkout.
  • Standard Shipping: Estimated delivery time is 3-7 business days.
  • Expedited Shipping: Estimated delivery time is 1-3 business days.

3. Shipment Confirmation and Tracking:

  • Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status and location of your package.

4. International Shipping:

  • We currently offer international shipping to select countries. International shipping rates and delivery times may vary. Please check the shipping options at checkout for more details.

5. Customs and Import Taxes:

  • For international orders, customers are responsible for any customs and import taxes that may apply. Infitin Store is not responsible for delays due to customs.

6. Lost or Stolen Packages:

  • In the unfortunate event that your package is lost or stolen during transit, please contact our customer support team. We will work with the shipping carrier to investigate and resolve the issue.

7. Address Accuracy:

  • It is the responsibility of the customer to provide accurate shipping information. Please double-check your shipping address before completing your purchase. Infitin Store is not liable for orders shipped to incorrect addresses provided by the customer.

8. Delays Due to Unforeseen Circumstances:

  • While we strive to meet our shipping estimates, unforeseen circumstances such as weather conditions, natural disasters, or other external factors may cause delays. In such cases, we appreciate your understanding and patience.

If you have any questions or concerns about our Shipping Policy, please feel free to contact our customer support team at customer.support@infitinstore.com.

Thank you for choosing Infitin Store! Happy shopping!